Telecom e-Services
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DOT Mitra

You can register by entering Name, Mobile Number and Email ID under “Signup/Register '' option and create your account.

No, only one time registration is required. You can add new enquiries as and when you have to enquire before start of digging.

You can change your password by selecting the “Forget Password” option. You will receive an OTP for login and changing the password.

Password can not be recovered. It needs to be changed in case it is lost, you can generate new password by following steps mentioned in (How can I change my password for login?)

Yes, mobile will be the username for login.

First, digging agency has to sign up/register and then new request has to be created under the “New request” option

Digging agencies can create two types of requests: Emergency and Normal.

Digging agencies can contact the asset owner using the contact number or “Call to Call” option.

It can be seen under the “Enquiry Status” option.

CBuD helps only in sharing contact details of asset owners. Further coordination will be the responsibility of the digging agency /digger and the asset owners

Yes