Telecom e-Services
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DOT Mitra

This User Agreement shall apply to all the Users of Telecom eServices Portal.

Definitions

Telecom eServices Portal:

The term Telecom eServices Portal includes https://eservices.dot.gov.in/ along with all its sub-domains, and internal and external services serviced by this domain.

Services:

The term Services include all authorised services and/or facilities and/or features as are available on the Telecom eServices Portal

Unauthorised activities:

The term Unauthorised activities includes any activity which is punishable under section 43 (for eg web scraping, altering source code, hacking, introducing viruses etc.)and Section 45 of the Information Technology Act, 2000 (hereinafter IT Act) or which have been defined as offence under Chapter XI of The IT Act and/or any other activity which is prohibited under any Act, rules, regulations having force of law in India and/or any activity which contravenes access controls/Service use limits set by DoT on the Telecom eServices Portal and/or any security feature developed by DoT on the Telecom eServices Portal and/or any activity which is contrary to any other policies of the Telecom eServices Portal.

User:

The term User includes any persons/company/organization/entities/body/association/group of persons/ Authorised Service Provider and/or their affiliates accessing the Telecom eServices Portal and/or using/accessing any Services provided by the Telecom eServices Portal and/or conducting any activity authorised in writing by Department of Telecommunications (hereinafter DoT).

Permitted use

Telecom eServices Portal shall not in any manner be used for any unauthorized activity. The Telecom eServices Portal shall be used only for purposes as authorised by the Department of Telecommunications.

Confidential Information and personally identifiable information of any licensee shall not be disclosed. For any unauthorised disclosure which is not attributable to DoT, DoT shall not be held responsible.

While using the Telecom eServices Portal the user shall comply with all applicable laws, and provide up to date, and correct and accurate information as may be required. The Services provided on the Telecom eServices Portal shall be accessed only through the interfaces expressly authorised by DoT or on the Telecom eServices Portal.

Without limitation of the above, the Users of Telecom eServices Portal shall not:-

  • Imply or state any affiliation with or endorsement of DoT / without the direct and express consent of such organisation (e.g., representing oneself as an accredited DoT associate).
  • Manipulating identifiers in order to disguise the origin of any message or post transmitted through the Telecom eServices Portal
  • Monitoring the Telecom eServices Portal availability, performance, or functionality for any competitive purposes.
  • Overlaying or otherwise modifying the Telecom eServices Portal or their appearance.
  • Removing or covering or obscuring any advertisement included on the Telecom eServices Portal
  • Renting, leasing, loaning, trading, selling/re-selling access to the Telecom eServices Portal or related data of Telecom eServices Portal
  • Selling, sponsoring, or otherwise monetizing any Telecom eServices Portal Service or feature without DoT's direct and express consent.
  • Soliciting or collecting email addresses or other personal information of Telecom eServices Portal users or DoT users in any manner.
  • Using, disclosing or distributing any data obtained in violation of this policy.

This User Agreement shall be governed by and construed in accordance with the Indian Laws. Any contravention of this User Agreement shall be viewed strictly and appropriate Criminal/ Civil action will be initiated in accordance with the applicable laws.

DoT exclusively reserves the rights, to change or modify or alter this User Agreement(whether completely or partially), from time to time, at its discretion, without any objections, interruptions, grounds, claims or liabilities of any third party/users.

If you do not agree to terms of this User Agreement you are requested not to use the Telecom eServices Portal By accessing Telecom eServices Portal it is deemed that you have given your consent to this User Agreement and shall be bound by the terms of this User Agreement.

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