NEW
Applications for Captive Telecommunication Services Authorisations of licenses as per new Telecommunication rules 2026 have been enabled.
NEW
Applications for Miscellaneous Telecommunication Services Communication Authorisations and Migration of licenses as per new Telecommunication rules 2026 have been enabled.
NEW
Applications for new NSO, VNO authorisations and Migration of licenses as per new notified rules 2026 have been enabled.
NEW
2-factor login will come in Saral Sanchar from 1st July.
Saral Sanchar Portal has been integrated with the Entity Locker. Unified Licenses (UL), UL-VNO, Network and Satellite Licenses can now be directly accessed and downloaded through the Entity Locker.
Contact Us
Get in Touch for Assistance or Inquiries
Reach out to us for any queries, support, or further information related to telecom services and policies.
Raise Ticket/Feedback/Suggestions
Your Feedback Helps Us Improve
Submit feedback or suggestions to help us enhance our services.
Captive General Service Authorisation permits an organisation to establish, operate, maintain, or expand its own captive telecommunication network. This includes both wireline and wireless telecom networks strictly for internal (captive) use.
Details of Service
Scope of Captive General Service Authorisation -
The provisions of this, shall apply to authorised entities holding captive general service authorisation.
The scope of captive general service authorisation comprises establishing, operating, maintaining or expanding captive telecommunication network including wireline and wireless telecommunication networks for captive use.
The scope of this authorisation shall not include such captive telecommunication services for which a separate authorisation is granted under these rules.
The service area for this authorisation is a specific geographical area within the national service area, as defined in the authorisation Rule.
Who Can Apply
1- Applicant must be a company incorporated under the Companies Act 2- FDI must comply with applicable Indian laws and policies (including indirect investors). 3- Applicant must not have any direct or indirect investment from a prohibited investor or be controlled by one. 4- If the applicant earlier held a licence under the Telegraph Act (expired/terminated/surrendered), all outstanding dues with interest must be cleared. 5- If the applicant earlier held an authorisation under the Act and has pending dues due to surrender, revocation, or expiry, these must be paid to become eligible.
Documents Required
1- Application Form submitted on the DoT portal, in the prescribed form and manner.
2- Company Incorporation Documents (Certificate of Incorporation, MoA, AoA) if the applicant is a company.
3- Proof of Eligible Entity – if the applicant is a Ministry/Department/Autonomous Body, upload government establishment documents.
4- Shareholding & Ownership Details, showing compliance with FDI rules and confirming no prohibited investor involvement.
5- Undertaking on Prohibited Investor Compliance declaring no direct/indirect investment from prohibited investors.
6- Proof of Clearance of Previous Dues if the applicant earlier held a telecom license/authorisation with pending dues.
7- Details of Existing Licenses (if any) and proof of applying for migration (only applicable if already a licensee).
8- Certificate certifying Applicant Company’s compliance with rule 6(4) of the Telecommunications (Authorisation for Captive Telecommunication Services) Rules, 2026
9- Certificate certifying that the Applicant Company meets the eligibility criteria under rule 5 of the Telecommunications (Authorisation for Captive Telecommunication Services) Rules, 2026
10- Undertaking certifying Applicant Company’s compliance with rule 7(2) of the Telecommunications (Authorisation for Captive Telecommunication Services) Rules, 2026.
Fees and Charges
Captive General Annual Authorization Fee: Nill
Application Process
1
Eligibility Check1- Company under Companies Act or Govt dep0t
2- FDI compliant, no prohibited investors, clear past dues
2
Application Submission1- Submit via Central Govt portal + documents
2- Existing licensees: Submit license migration proof
3- Multiple areas allowed, no duplicates same service/area
3
Government Review1- Govt seeks clarifications/documents
2- 60-day target post-clarifications
4
Letter of Intent (LoI)1- Not Required for CNPN/general
2- Entry Fee: Nill
3- Initial Guarantee: Nill
4- Comply within timeframe (+30-day extension possible)
5
Authorisation Grant1- LoI compliance → Unique authorisation number (Schedule B)
2- Service Area: Specific geo-coordinates within national area
3- Validity: 20 years (renewable)
It is an approval that allows an organisation to establish, operate, maintain, or expand an internal (captive) telecommunication network.
Any company registered under the Companies Act or government entity (Ministries, Departments, Agencies, Courts, Parliament, State Legislatures).
Internal wireline or wireless telecom systems used only for captive communication.
No. The captive network cannot connect to PSTN, PLMN, GMPCS, or the Internet.
No. There is no entry fee, no processing fee, and no initial guarantee.
No. Captive General Service Authorisation is granted without LOI.
Yes. Expansion of the captive network is allowed under this authorisation.
Last updated on:
Dear Applicant,
This is to inform that the acceptance of new applications under Indian Telegraph Act 1885 has been stopped for all kind of Unified Licenses, Unified Licenses (VNO), Standalone Licenses, Registrations, Permissions. Accordingly, the Saral Sanchar Portal and National Single Window System (NSWS) will not accept any new applications for the same.
All applicants who wish to i) obtain any of the above authorisations/ registrations under The Telecommunication Act, 2023, or; ii) migrate the existing licenses/ authorisation granted under Indian Telegraph Act, 1885 to the corresponding authorisations under The Telecommunication Act, 2023 may login to https://eservices.dot.gov.in/authorisation-portal from 25.06.2026 onwards.
This is to inform that the acceptance of all applications including renewals under Indian Telegraph Act 1885 has been stopped for Dealer Possession License (DPL)/ Non-Dealer Possession License (NDPL) and Manufacturing Licence & Testing License. Accordingly, the Saral Sanchar Portal and National Single Window System (NSWS) will not accept any new applications for the same from 03.07.2026 onwards
Detailed list of licenses with contact details of concerned is provided for reference. click here.
Details of Service
Scope of Captive General Service Authorisation -
Who Can Apply
1- Applicant must be a company incorporated under the Companies Act
2- FDI must comply with applicable Indian laws and policies (including indirect investors).
3- Applicant must not have any direct or indirect investment from a prohibited investor or be controlled by one.
4- If the applicant earlier held a licence under the Telegraph Act (expired/terminated/surrendered), all outstanding dues with interest must be cleared.
5- If the applicant earlier held an authorisation under the Act and has pending dues due to surrender, revocation, or expiry, these must be paid to become eligible.
Documents Required
Fees and Charges
Captive General Annual Authorization Fee: Nill
Application Process
Statistics
Policy / Circular / Presentation
Validity
Captive General Service Authorisation is valid for 20 years from the effective date, unless otherwise specified under the Rules.
Frequently Asked Questions
It is an approval that allows an organisation to establish, operate, maintain, or expand an internal (captive) telecommunication network.
Any company registered under the Companies Act or government entity (Ministries, Departments, Agencies, Courts, Parliament, State Legislatures).
Internal wireline or wireless telecom systems used only for captive communication.
No. The captive network cannot connect to PSTN, PLMN, GMPCS, or the Internet.
No. There is no entry fee, no processing fee, and no initial guarantee.
No. Captive General Service Authorisation is granted without LOI.
Yes. Expansion of the captive network is allowed under this authorisation.