Telecom e-Services
Beta
DOT Mitra

FAQs

FAQs

In GatiShati Sanchar Portal service provider can avail the features of GIS mapping of existing mapped Street Furniture or he can upload the database on GIS map for planning.

The emphasis of Aerial Cable deployment in access Network is \r\n required in 5G . Pulling underground fibre to every cell site is practically \r\n not feasible due to cost, time, and logistical challenges. Aerial cable is \r\n typically, faster, and less expensive to deploy than digging, Environment \r\n challenges like lack of an underground telecom duct network.

5G Small Cells operate on higher frequency spectrum bands in the \\r\\n Range of FR1 band (sub 6 GHz) and FR2 band (mm Wave) that necessitate \\r\\n denser network deployments to support larger traffic volumes per unit area. \\r\\n The number of 5G small cells will therefore be huge in number as compared to the previous generation of 4G base station towers.

Permission letter will be provided by respective Department as per the ownership of street furniture.

To assist users, it has a dedicated 8x6 (Monday to Saturday) customer services call centre (from 10 AM – 6 PM), which supports ROW applicants and other stakeholders through a number (0755-2700802) and email (support@sugamsanchar.gov.in)

User can contact the defined help desk on the portal to put up a follow up request to the approving authority

Yes, it is the official letter with e-sign of the authority.

Yes, if the application is approved and all the fees are paid then approval letter will be released by the authority to be downloaded.

State Admin is the state/UT administrator to define and configure the system variables which will be used across system for the application processing.

Approving Authorities are the government officials who are designated for the application disposal.

All the mandatory documents are defined by the State administration for different types of application types; same are listed on the application forms.

Admin changes needs to be paid as the application fees for the processing of the application and the system calculated infrastructure fees based on the application details.

Yes, using portal applicant can apply for pan India.

Application fees can be pad online only through the portal. Infrastructure fees can be paid online through the portal or the offline challan can also be uploaded by the applicant.

Application infrastructure fees needs to be paid for receiving the e-signed copy of the approval letter.

The application is rejected without mentioning the reason by the authorities. No further action is required.

No, application fees are payable only once. There will not be any fees at the time re-submission of application

If the application is reverted by the authority then the applicant needs to provide the missing/requested information and re-submit the application.

After login user can see the status on the Applicant dashboard either using the search option or in the respective status tabs.

User can request for \'Ground Based Tower\', \'Roof Top Tower/Poles\' and \'Optical Fiber Cable\' permission.